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Local, family owned and operated! Serving Cleveland and beyond since 2011!
Thank you for your continued support!
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Winner! 2014 Macaroni Kid Cleveland West
"Best Cupcakes" Category!
Important policy updates & reminders, effective immediately:
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ORDER CANCELLATION POLICY:
*For orders placed within 7 days or less of pick up/delivery date, all sales are final. Orders may be cancelled if you don't need them or plans change, but no refunds or store credit will be issued.
*For orders placed outside of 7 days prior to pick up/delivery date, we will retain a 50% deposit on the order, regardless of circumstance. Credit or refunds of any type will not be permitted on that portion of the order. Any refunds (after the 50% of the order total has been retained) due in excess of $100 may be split into multiple refund payments at our discretion, with final refund amount given by 30 days from time of order cancellation. In order to receive a partial refund or store credit (if applicable), orders must be cancelled prior to 7 days of the order pick up/delivery date. Any orders cancelled within 7 days or less of the pick up/delivery date will be considered 100% non-refundable.
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ORDER & DEPOSIT POLICY:
*Any orders/holds that have a total amount of $50 or less require payment in full at time of order placement. Cancellation policies (see above).
*Any orders/holds that have a total amount that is over $50 may pay in full at time of order placement, or pay a 50% deposit, with final payment due at time of order pick up (or 2 weeks prior of weddings or delivery orders). We will retain a valid credit card on file if you have a balance due, and the card will be charged with that balance if we do not receive payment by the due date or at pick up. Even if orders are not picked up, the balance due on the order will still be charged. Cancellation policies (see above).
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Thank you for your understanding and support.
